1. Choose your service
Select the work you need and save your vehicle details. Listed prices cover the service described. Servicing and other unpriced work are quoted individually for your vehicle, including the required parts and workshop time.
You can request an MOT and service together. For Class 5 MOTs or a retest, call the office on 01484 682288 to make the arrangements.
2. Tell us your preferred dates
Your preferred days are sent with your request. The website does not reserve a diary slot. The workshop checks availability and contacts you to confirm the arrangements.
Same-day requests are available for punctures, air-conditioning, tyres, bulbs and wipers, subject to workshop availability and confirmation. Please allow at least four working days for other work. Contact the office if you need help with an urgent concern.
3. Review and send
Review your vehicle, contact details and message before sending. A receipt appears only after LaunchControl returns a verified acknowledgement. If receipt is uncertain, keep the saved request and use its safe retry option instead of sending a second enquiry.
4. Wait for the workshop
A request receipt means your details have been accepted for review. It is not an appointment confirmation or a final price.
The office replies Monday to Friday. Requests received before 16:00 on a working day receive a reply that day; requests received from 16:00 or while the office is closed receive a reply the next working day. Workshop closures are excluded.
Arriving for a confirmed MOT
Reception opens at 06:30, Monday to Friday. Your confirmed MOT time is the test time. For a 06:30 MOT, leave your vehicle during working hours on the previous working day. For later MOTs, have your vehicle on site at least 30 minutes before the test.
A Monday 06:30 MOT normally needs Friday drop-off. The office will confirm arrangements around closures. See where to park and drop off your vehicle.
If you are running late
Please call the office as soon as possible. If you arrive late, please plan to collect your vehicle on a later day. The office will confirm the revised arrangements.
Payments and changes
No online payment or deposit is taken by the current service request form. Contact the workshop to cancel or change an existing arrangement. Any price, payment arrangements, cancellation or rescheduling terms must be agreed with the workshop. Additional repair work requires a separate agreement with you.
If parts have already been ordered for your booking, a handling charge may apply. Our team will review this individually and explain any charge to you.