Fault finding · Holmfirth

Car diagnostics at Turner Brothers.

A warning light or a fault that comes and goes? The £99 diagnosis appointment includes one hour of diagnostic time, including VAT. If further investigation or repairs are needed, staff will call to explain the requirements and agree the next step with you.

Vehicles and workshop equipment inside Turner Brothers
Inside Turner BrothersOur workshop in Holmfirth

Professional vehicle diagnostics

At Turner Brothers in Holmfirth, we use professional diagnostic equipment alongside workshop testing to investigate warning lights, running problems and intermittent faults. Our equipment includes:

  • Autel
  • Snap-on
  • Autologic
  • Bosch KTS
  • Launch
  • TEXA
  • Topdon

We use the findings to explain the problem and agree the next steps with you. Share your registration and symptoms so the team can confirm the appropriate investigation for your vehicle.

The most useful details are often ordinary ones

Describe when the problem happens: on a cold start, after a longer journey, in wet weather or only occasionally. Include the exact warning message where possible, when it first appeared and any recent work. You do not need to identify a component or choose a repair before contacting the workshop.

A fault code is a starting point

If you already have a diagnostic code, include it alongside the symptoms and the date it was read. A code alone does not establish which part needs replacing. An old code or an old MOT advisory may also describe a problem that has since been dealt with.

Agree the investigation and any next work

Your £99 appointment allows one hour for diagnosis. If the vehicle needs further investigation, parts or repairs, staff will call you to discuss the findings and any extra cost before further work is agreed.

A little clarity

Your questions,
answered.

What does the £99 diagnostic appointment include?

It includes one hour of diagnostic time, including VAT. Repairs and parts are separate. If further investigation is needed, the team will explain the findings and discuss any extra cost before further work is agreed.

Can you check my make and model?

Send us your vehicle registration, the symptoms and any warning message. Diagnostic coverage varies by vehicle and system, so the team will confirm the suitable investigation. Using several diagnostic systems supports this assessment; it does not mean every function is available for every vehicle.

Can I describe a problem that comes and goes?

Yes. Note the conditions, frequency and any warning messages. Do not try to reproduce a fault in a way that puts you or anyone else at risk.

Can I upload a video or scan?

This enquiry form does not accept attachments. Describe the concern in the enquiry; the team can discuss what additional evidence would help.

While you’re here

Related services.

Explore all services

Let’s get it sorted

Know what you need?
We’ll take it from here.

Request a service Describe a problem

TURNER BROTHERS

Keep Turner Brothers handy