Explain the practical requirement
Tell the team the date you have in mind, the transport you need and any essential practical requirements. Do not choose a particular courtesy vehicle from assumptions about the private fleet. Public availability is separate from the garage's internal vehicle records.
Check the terms before relying on the arrangement
Ask the team to confirm eligibility, insurance charges, collection area, handover details and availability. A service price does not include an unconfirmed courtesy vehicle or collection service.
Keep changes connected to the workshop visit
If the work date changes, contact the team about the related transport arrangements too. Sending your preferred date helps explain the request but does not reserve a courtesy car or collection. Wait for the team to confirm the arrangements before relying on them.
