Courtesy & collection requests

Plan how you will get around

If leaving your vehicle at the workshop affects work, family plans or travel, mention it when you first discuss the job. Turner Brothers’ current website advertises courtesy vehicles and local collection or drop-off. These are requests for the team to confirm, not automatic extras with a booking.

Explain the practical requirement

Tell the team the date you have in mind, the transport you need and any essential practical requirements. Do not choose a particular courtesy vehicle from assumptions about the private fleet. Public availability is separate from the garage's internal vehicle records.

Check the terms before relying on the arrangement

Ask the team to confirm eligibility, insurance charges, collection area, handover details and availability. A service price does not include an unconfirmed courtesy vehicle or collection service.

Keep changes connected to the workshop visit

If the work date changes, contact the team about the related transport arrangements too. Sending your preferred date helps explain the request but does not reserve a courtesy car or collection. Wait for the team to confirm the arrangements before relying on them.

Useful things
to know.

Will booking a service reserve a courtesy car?

No. It is a separate request requiring the team's confirmation of availability and terms.

Is collection free?

No current charge or free-collection policy has been confirmed for this website. Ask before arranging it.

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