Describe the conditions
Tell the team where you notice the sound or movement and when it occurs, such as during normal turning or over changes in road surface. Include when it began and any recent impact or work. Do not carry out extra driving to reproduce a concern for the form.
Keep report dates attached
If you are referring to an MOT advisory, copy its wording and date into the enquiry. Mention any work completed since then. A past advisory can be useful context but must not be treated as an automatically outstanding defect or a current diagnosis.
Discuss related alignment and tyre work
Suspension work, tyre concerns and alignment are distinct requests. Let the team establish the appropriate sequence and the cost of any agreed work. Two-wheel alignment is £78 and four-wheel alignment is £132, including VAT; suspension repairs, parts or additional assessment are separate.
