Describe the cleaning you need
Tell the team whether your priority is the interior, exterior or both. Mention the vehicle size and any areas that need particular attention. A clear description helps establish what can be included and whether an assessment is needed before quoting.
Agree the valet scope
Ask which cleaning tasks are included and raise stains, odours or delicate trim before the work is arranged. The suitable approach depends on the material and its condition. The team will explain the proposed work and any limits relevant to your request.
Coordinate the visit
If the valet is to follow servicing or bodywork, mention that when planning collection. Confirm timing with the team and remove personal belongings before handing the vehicle over. Any additional cleaning or repair work should be agreed separately.
