Describe where and when water appears
Tell the team which area gets wet and whether it follows rain, washing the car or another condition. Mention recent windscreen, door or bodywork repairs and any previous attempts to resolve the leak. A clear history helps focus the initial inspection.
Find the route into the cabin
Water can travel before it becomes visible inside the vehicle. The investigation needs to establish the route and the work required, which may involve scuttle drainage or another affected area. The team will explain the findings before proposing a repair.
Discuss the affected interior
Mention damp trim, odours or electrical symptoms as well as the water itself. Ask what access, repairs and follow-up checks are included in the quote. Interior drying, trim work or further electrical investigation should be discussed as part of the agreed scope.
