Explain how the cooling has changed
Tell the team whether cooling stopped suddenly, faded over time or varies while driving. Include any unusual noise and the date of a previous recharge or repair. Mention whether air still comes through the vents, as that helps describe the concern more clearly.
Repair the identified fault
Air-conditioning work can involve components such as a condenser, compressor, pipework or connections. The workshop will discuss the findings and the parts and labour proposed for your vehicle. A recharge price does not cover an unspecified leak or component repair.
Agree the complete scope
Ask what system checks, refrigerant work and replacement components are included in the estimate. The correct refrigerant and procedure depend on the vehicle. Any further work identified during investigation will be discussed before you agree to proceed.


